Upay — UCB Bank's digital wallet — is now directly integrated with Jita 9. Deposits complete in just 2 to 7 minutes, with zero service charges and round-the-clock availability.
Upay is the digital fintech platform of United Commercial Bank (UCB). Like bKash or Nagad, it's a mobile wallet – but because it's directly linked to a bank, it offers greater security and higher transaction limits. Upay is gaining popularity in Bangladesh among mobile banking users who need a safe and reliable way to move larger amounts.
Jita 9The decision to add Upay payments was driven directly by player demand. Many users had indicated they were already using Upay but couldn't find it supported on gaming platforms. In response to that need, Jita 9 integrated Upay into its payment ecosystem.
One of Upay's standout features is that UCB Bank customers can move funds directly between their bank account and wallet with ease. This makes even large transactions effortless. On Jita 9, you can deposit up to ৳50,000 in a single Upay transaction.
The Upay app is available for free on the Google Play Store and Apple App Store. If you have a UCB Bank account, you can link it directly — otherwise, you can open a wallet with just your mobile number.
The entire transaction is completed in five simple steps
The entire process is typically completed within 2 to 7 minutes.
Step-by-Step Guide for First-Time Users
Log in to the Jita 9 website with your username and password. From your dashboard, go to the "Deposit" option.
Select "Upay" from the list of payment methods — you can easily identify it by the Upay logo.
Enter the amount in BDT you wish to deposit and confirm your Upay mobile number. Once you hit "Submit", you'll receive a reference number.
Open your Upay app, select "Payment" or "Send Money", and send the specified amount to the designated number. Make a note of the reference number.
Paste the transaction ID (TxID) from Upay into the Jita 9 deposit form and click "Confirm".
Your Jita 9 wallet balance will be updated within 2–7 minutes. You're then free to start playing any game.
Here's what it looks like during payment
A Quick Comparison: What Each Method Offers
| Feature | Upay ✦ | BKash | Nagad | Rocket |
|---|---|---|---|---|
| Processing Time | 2–7 minutes | 2–5 Minutes | 2–5 Minutes | 3–8 Minutes |
| Maximum Single Transaction | ৳50,000 | ৳50,000 | ৳50,000 | ৳30,000 |
| Bank Link | UCB Bank | DBBL | ||
| QR Payment | ||||
| Service Charge | Zero | Zero | Zero | Zero |
| 24/7 Processing |
Withdrawing your Jita 9 winnings to Upay is just as easy as making a deposit. Head to the "Withdraw" option on your dashboard, select Upay, enter your Upay number and the amount, then submit your request. Funds typically arrive in your Upay wallet within 8 to 15 minutes.
Please note – withdrawals are sent exclusively to the Upay number registered with your Jita 9 account. Transfers to any other number are not permitted. This is an important security policy to ensure no one else can withdraw funds from your account.
Before your first withdrawal, you'll need to complete a simple account verification (KYC) process. This involves uploading your National ID details and a selfie. It only needs to be done once — after that, you're all set. Once KYC is complete, there are no further barriers to withdrawing.
Upay Withdrawal Jita 9 No fees are charged. However, for large withdrawals (above ৳50,000), you can arrange it directly with your account manager.
Once a withdrawal request is being processed, it cannot be cancelled · An incorrect Upay number can be difficult to rectify later · KYC verification is mandatory for your first withdrawal
Exclusive Benefits You Won't Find Anywhere Else
Skip the number entry – just scan the QR code to pay instantly. It's the fastest way.
Transfer funds directly from your UCB Bank account to Upay and use them to make a deposit.
Every transaction is verified at both ends — Upay and Jita 9.
You'll receive an SMS and in-app notification as soon as your payment is successful.
If a payment fails, the amount is automatically refunded to your Upay wallet.
A full record of all Upay transactions can be viewed on your Jita 9 dashboard.
Deposit via Upay during designated time windows to earn special cashback and bonuses.
Dedicated support line for any issues with Upay payments.
Multiple Layers of Security to Protect Your Funds
All your information is protected with top-grade encryption during every payment.
Every transaction requires PIN or biometric verification through the Upay app.
Your Upay transaction ID is cross-checked against our system before the credit is applied.
Automatic alerts are sent if a payment attempt is detected from an unrecognized device.
The system automatically suspends accounts upon detecting unusual transaction patterns.
Most Issues Can Be Resolved on Your Own
Contact live chat with your Upay TxID. Your issue will be resolved within 10 minutes.
If you sent too much, the difference will remain in your wallet. If you sent too little, you'll need to send the remaining amount.
If Upay is temporarily unavailable, use bKash or Nagad in the meantime. Once the issue is resolved, you can switch back to Upay.
If your Upay daily limit has been reached, try again the next day or use a bank transfer instead.
Important Questions About Upay Payments & Account Security