When you play on Jita 9, we collect certain information – but this page clearly explains what we collect, why we collect it, and how your data is kept safe.
We collect various types of information when you create an account and use our services on Jita 9. The primary purpose is to provide you with a safe, personalized experience and to ensure the security of our platform. A full breakdown by data type is provided below.
Name, date of birth, national ID number – for registration & KYC verification
Email address & mobile number – for account communication and OTP verification
Mobile banking numbers & transaction history – for payment processing
IP address, browser, OS – for security & fraud prevention
Bets, wins & losses, game preferences – for a personalized experience
Approximate location (city level) – for regional service availability
We never collect or store your mobile banking PIN, bank account password, or full card number. If anyone asks for this information, it is fraud – report it to support immediately.
Jita 9 does not collect data without a purpose. Below is a detailed breakdown of what we collect and why.
| Data Type | Purpose of Use | Legal basis |
|---|---|---|
| Identity Information | KYC verification, account security | Legal obligation |
| Contact Information | Notifications, OTP, support | Contractual necessity |
| Financial Information | Payment processing & refunds | Contractual necessity |
| Device Information | Fraud prevention, security | Legitimate interest |
| Gaming history | Personalized Experience | Consent |
| Location data | Compliance with local regulations | Legal obligation |
Jita 9 never sells your data to advertisers. If you no longer wish to receive marketing emails, you can opt out at any time from your profile settings.
We only retain your data for as long as necessary. All information is stored on secure servers while your account is active. Even after account closure, certain data may be kept for a defined period to meet legal requirements.
To have your data deleted beyond legal retention requirements, email [email protected]. We will complete the process within 30 business days and notify you accordingly.
Jita 9 never sells your personal data. However, limited information may be shared with trusted partners solely to operate our services.
We have strict data privacy agreements with each of the partners listed above. They are not permitted to use your information beyond the scope of our instructions.
The Jita 9 website uses cookies – small files stored in your browser that help improve your experience and keep the site secure.
| Cookie type | Purpose | Retention period | Can it be disabled? |
|---|---|---|---|
| Login sessions & security | At end of session | No (required for functionality) | |
| Site performance monitoring | 1 year | Yes (via Settings) | |
| Remembering language & interface settings | 30 days | Yes (via Settings) |
You can disable non-essential cookies at any time through your browser settings. Note that some features may not function properly as a result.
Jita 9 uses internationally recognized technology to keep your data safe. Below is an overview of our security layers.
If you notice any unauthorized access or suspicious activity on your account, change your password immediately and notify us at [email protected]. We will respond within 24 hours.
As a Jita 9 user, you have several important rights regarding your own data. These rights can be exercised free of charge.
You may request to know what information we hold about you
You may request corrections to any inaccurate or outdated information
You may request deletion of your data within legal limits
You may request that your data be used only for specific purposes
You may request a copy of your data in a portable format
You may object to the use of your data for marketing or profiling purposes
To exercise any of your rights, email us at [email protected]. We will respond within 30 business days.
Jita 9 is strictly an adults-only platform. We do not knowingly collect or process data from anyone under the age of 18.
Jita 9 may update this Privacy Policy from time to time. Any changes will be communicated via your registered email and an on-site notification.
For any questions, complaints, or requests to exercise your rights under this Privacy Policy, please contact our Data Protection team.
[email protected] – for all privacy-related requests
Live chat – for quick initial assistance, available 24/7
We respond to all privacy-related requests within 30 business days. If a request is complex and requires more time, you will be notified in advance.
The Core Pillars of Our Data Security
Every data transfer on your account is protected with 256-bit TLS encryption – the same standard used by banks and government institutions.
Jita 9 has never sold your personal data to any third party, and we never will — that is our unwavering commitment.
You have full rights to view, correct, or delete your personal data. Submit a request at any time through our simple process.
Third-party security audits twice a year – any vulnerabilities identified are resolved without delay.
No complex legal jargon – a privacy policy written in plain language so every player can understand it.
A dedicated privacy support team committed to responding to any data-related concerns within 24 hours.
Join Jita 9 with your privacy fully protected – welcome to Bangladesh's most trusted and secure online gaming platform.
Answers to common questions from players